Skip to content

Privacy policy

1. General Information
Welcome to the official website of K2 PAK d.o.o. (reffered to as “the Company”), where we prioritize your trust and privacy. This Privacy Policy outlines our commitment to your privacy and explains how we collect, use, store, and protect your personal data when you visit our website or utilize our services. K2 PAK d.o.o. is committed to upholding data protection standards as outlined in Regulation (EU) 2016/679 (GDPR) and the applicable Personal Data Protection Act (ZVOP-2), ensuring your privacy is respected.

2. Data Controller
The data controller responsible for managing your personal data is:
K2 PAK d.o.o.
Ulica 15. maja 6,
6000 Koper,
Slovenia
Phone: +386 5 663 05 61
Email: info@k2pak.eu

For questions about the processing of your personal data please contact us using the details provided above.

3. Types of Personal Data We Collect
When you visit our website, the Company may collect he following personal data:
• Data you provide voluntarily: name, email address, phone number (e.g., via contact forms).
• Automatically collected data: IP address, device type, browser, visit time, visited pages, cookies, and similar technologies.

Rest assured that all personal data provided will be handled with the utmost confidentiality and used only for the purposes explicitly stated. Should we ever need to process your data for reasons beyond those initially specified, we will contact you to request your explicit consent.

4. Purpose of Processing Personal Data
Your personal data is used for the following purposes:
• Responding to contact forms: processing data from contact forms or other communication methods.
• Improving the website: analyzing user behavior to enhance the user experience.
• Direct marketing: informing about our services or promotions (only with your consent).
• Legal obligations: complying with legal requirements.

5. Website Visits
Every visit to our website, https://kpak.eu/, generates an automatic log on our server, which includes data such as IP address, browser version, visit date and time, duration, and visited pages.

At K2 PAK, we use this data to maintain visitor statistics, ensuring that these logs are not linked to individual users or associated with any other information. Your privacy is our top priority; we do not specifically process this data or connect it to other information.

6. Cookies
Cookies are small text files stored on your device during website visits. They are essential for basic functionality and can improve user experience by remembering preferences. You can adjust your cookie settings to accept or reject specific types of cookies.

We use the following types of cookies:
• Essential cookies: necessary for basic website functionality, ensuring our site operates smoothly.
• Analytical cookies: used for tracking visits and improving the website (e.g., Google Analytics).
• Marketing cookies: for personalized advertising (only with your consent).

We warmly invite you to check our Cookie Policy for more insights on cookies and how to manage them.

7. Legal Basis for Data Processing
We process your data according to three key categories:
• Consent: which includes cookies, marketing, and direct communication.
• Contractual obligations: related to responding to inquiries or providing services.
• Legitimate interests: focused on analytics and website improvements.

8. Submission of Contact
You can submit inquiries, orders, or track complaint statuses through online forms on our website. For this purpose, K2 PAK collects the following voluntary data:
• Name and surname
• Email address
• Details of your inquiry, order or complaint

This data is used to respond to your inquiry, prepare an offer, create and execute a contract, and provide the service. Processing this information is essential for service execution; without it, we cannot send you an offer or enter into a contract.

9. Data Retention
We retain personal data only as long as needed to meet the purposes for which it was collected or to comply with legal obligations.

10. Data Sharing
Your data may be shared with external processors, such as service providers for hosting, analytics, or marketing, and with government authorities when required by law. All processors ensure compliance with GDPR and data protection regulations.

11. Rights of Individuals
K2 PAK protects your rights regarding how your personal data is handled. regarding the handling of your personal data. Each data subject has the right to request the following from K2 PAK at any time:
• Confirmation of whether their personal data is being processed.
• Access to their personal data for inspection, transcription or copying.
• Information about the processing of their personal data, including the purpose of processing, the category of personal data, recipients of the data, the estimated retention period, and the technical and organizational measures for data protection.
• Rectification of any inaccurate personal data through amendment.
• Grant the right to erasure of personal data (the so-called ‘right to be forgotten’),
• Restriction of processing of their personal data.
• The right to object to processing based on the controller’s legitimate interest, including profiling.
• You have the right to data portability, meaning you can receive your personal data in a commonly used, machine-readable format or request its direct transfer to another data controller.
• Withdrawal of consent for processing personal data, which does not affect the legitimacy of any processing that occurred prior to the withdrawal.
• Provide additional information on data subject’s right to lodge a complaint with the data protection supervisory authority.

To exercise your rights, please contact us using the provided details.

12. Data Security
K2 PAK is dedicated to protecting the personal data you provide on our website. We have implemented measures to prevent accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. Once the purpose for data collection is fulfilled, the data are permanently and irreversibly deleted.

Please be aware that our website, https://kpak.eu/, may include links to external sites not affiliated with K2 PAK, and we do not take responsibility for their data protection practices.

13. Children’s Privacy
Our services are not intended for individuals under the age of 15. We do not knowingly collect personal information from children under this age. If we discover such data, we take immediate steps to delete it. If you believe your child has shared personal data with us, please contact us immediately to ensure proper action is taken.

14. Changes to the Privacy Policy
We may update our Privacy Policy from time to time, so we advise you to review this page periodically for changes. Any updates will be posted here, and will take effect immediately upon publication on our website.

15. Validity of the Privacy Policy
The Privacy Policy of K2 PAK is published on the website https://k2pak.eu and is effective from February 1, 2025.